Privacy Policy
Last updated: [2024-10-21]
ACR Roofing INC (“we”, “our”, “us”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with us for roofing services or visit our website acrroofing.ca. Please read this policy carefully, and if you do not agree with the terms, please do not use our services or website.
1. Information We Collect
We collect personal information when you interact with us, such as when you request a quote, schedule services, or visit our website.
Types of Information Collected:
- Personal Data: Includes your name, email address, phone number, home address, and other information you provide to us when requesting services or information.
- Financial Data: Payment details like credit card or bank account information, which is collected when you make payments for our services.
- Non-Personal Data: Information such as IP address, browser type, and data about how you interact with our website (collected through cookies and similar technologies).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide roofing services: We collect and use your information to schedule roofing inspections, provide estimates, and carry out roofing repairs, installations, or maintenance.
- To communicate with you: We may send service-related communications, such as confirmations, invoices, or follow-ups.
- To improve our services: We analyze customer feedback and website usage data to improve our services and offerings.
- To comply with legal obligations: We may use your information to fulfill regulatory requirements or respond to lawful requests for data.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your data with:
- Service Providers: Third-party vendors who assist us with business operations, such as payment processing or marketing services.
- Business Transfers: In the event of a merger, sale, or asset transfer, your data may be transferred as part of the transaction.
- Legal Requirements: We may disclose your information to comply with legal or regulatory obligations.
4. Cookies and Tracking Technologies
Our website may use cookies or similar tracking technologies to enhance your user experience. Cookies are small data files stored on your browser that help us understand how you use our website. You can modify your cookie preferences through your browser settings.
5. Data Security
We use commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no security system is completely foolproof, and we cannot guarantee the absolute security of your data.
6. Your Data Rights
You have the following rights with respect to your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request the correction of inaccurate or incomplete information.
- Deletion: Request that we delete your personal information under certain conditions.
- Marketing Opt-Out: Unsubscribe from our marketing communications at any time.
To exercise any of these rights, please contact us at Info@acrroofing.ca.
7. Retention of Your Data
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, or to comply with legal obligations.
8. Third-Party Links
Our website may contain links to other websites or services. We are not responsible for the privacy practices or the content of these third-party sites.
9. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page, with an updated “last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
ACR Roofing INC
2745 French Hill Rd, Ottawa, ON K4C 1L5
(613) 218 3858
This privacy policy ensures that your roofing company is transparent about how it handles customer information while addressing legal and data protection concerns.